(Using a computer is suggested to complete application. Phones are not always compatible.)

POSITION PROPERTIES

PURPOSE

The Columbia Public School District (CPS) is seeking a Technical Analyst to provide support for personal computers, iPads, peripherals, and other related technology equipment and to provide software support and network connectivity support for the overall goal of promoting the effective use of technology by students, administration and instructional staff. This position will also work closely with media specialists to facilitate the effective operation of all types of technology in the building, and will be dedicated to working with multiple CPS sites in their technology-rich environment.  The ideal candidate will possess excellent communication skills and be able to apply the technical knowledge necessary to support the mission and vision of the Columbia Public School District.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Provide technical support for instructional and administrative desktop, laptops and iPads.
• Configure newly purchased PC’s to District standards.
• Load District standard software application packages, as needed.
• Troubleshoot officially supported peripherals attached to personal computers, including SMARTboards and printers.
• Perform bench repairs on specified computers and peripheral equipment.
• Evaluate and maintain site based parts inventory and initiate supply requests.
• Provide assistance with scheduled equipment relocation and new equipment.
• Assist with internal training/troubleshooting techniques on hardware and peripheral basics.
• Troubleshoot and correct network connectivity issues.
• Perform time clock and peripheral troubleshooting.
• Be able to work in a fast paced environment and balance multiple tasks at once.
• Participate as a collaborative member of the Technology Support Team.
• Understand and adhere to Board policies and procedures.
• Perform other duties as assigned by the Director of Technology Services or Lead Technician.

Perform other duties as necessary to support the mission and vision of Columbia Public School District.

DISTRICT EXPECTATIONS

All employees of the District are expected to adhere to the policies and regulations of the Board of Education, maintain appropriate certification and competencies necessary for the position, and demonstrate the values of the district at all times. For information on polices, regulations and values, visit http://www.cpsk12.org.

REPORTING RELATIONSHIPS

Reports To:        Director of Technology Services

Supervises:        N/A

QUALIFICATIONS

Minimum:         5 to 7 years of experience in a similar Technology Support position, or an associate degree.

Preferred:          Demonstrated ability to learn new technical skills quickly and solve/address complex technical problems effectively. Strong working knowledge of Active Directory and knowledge of SCCM. Strong communication and organizational skills.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skills and abilities required.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

ADA REQUIREMENTS

Language: Present information including formal presentations. Respond to questions, concerns, and complaints and respond appropriately. Read, analyze, and interpret complex documents. Write business correspondence, including staff memoranda and articles. Keep information confidential as required by law, policy, or the nature of a particular situation. These are essential functions of the job.

Computation: Apply concepts such as fractions, percentages, ratios and proportions to practical situations. Work with mathematical concepts, such as probability and statistical inference, and analyze data. These are essential functions of the job.

Reasoning: Define problems, collect data, establish facts, and draw valid conclusions. Interpret instructions furnished in written, oral, diagram or schedule form. Interpret instructions presented in written, oral, diagram or schedule form. Demonstrate executive functions such as planning, organizing, remembering, and regulating information and behavior as they pertain to student performance and achievement. These are essential functions of the job.

Technology: Demonstrate strong computer skills including word processing and working with spreadsheets and databases; understand and submit online reports; Learn new systems and software. These are essential functions of the job.

Other Skills: Demonstrate excellent listening, interpersonal, and non-verbal communication skills. Demonstrate excellent written and oral communication skills. Manage multiple tasks simultaneously. Maintain collegial working relationships with staff. Maintain a positive relationship with members of the community. Effectively manage conflict. These are essential functions of the job.

Physical Demands: While performing the duties of this position, an employee is regularly required to move about, talk, and hear; Close vision ability to look at a computer screen for long periods of time is required. Travel between district facilities.  Moderate amount of travel, both in and out of state. These are essential functions of the job.

Attendance: Consistent and regular attendance is an essential function of this position. Expected to attend Board meetings and other District events throughout the community. These are essential functions of the job.

Conditions and Environment: The work environment is consistent with a typical office environment; at times, many staff members may be present and speaking simultaneously.  Frequently required to work irregular or extended hours, including evenings and weekends. These are essential functions of the job.

Prospective and current employees with disabilities are encouraged to contact human resources to discuss reasonable accommodations to perform the essential job functions. 

                                                                      Equal Opportunity Employer